Contacting Customer Care
Need help with an issue? Try searching our FAQ's first, they have answers to our most common questions.
Upward does not have a customer support phone number. If you would like to send us an email, please click here
Please be aware that there are fake customer support numbers posted on various websites, none of which are affiliated with Upward.
Upward.com is the only place we will share updates and we will never ask for your login credentials.
Law Enforcement Only
If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.
Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.